Support
Store Policy
Privacy Policy:
We value our purchaser’s (customer) trust placed in our brand. We give importance to the highest standards for secure transactions and our website visitor’s information privacy. Kindly note that our privacy policy may subject to change or get updated from time to time without notice. To make sure you are aware of any changes, please visit our website and read the policy pages periodically.
Gathering information on our visitor’s personal data:
Aarde Craft store collects Email Id, Postal Address, Name, and Phone number from our registered customers when a free account is set up at www.aardecraft.com. All visitors to our website can browse the site without the registration process. However, for placing an order, the visitor to the website has to complete the registration process by filling all the valid information. We do use your given information to send you Email on new products & offers from time to time based on your interests.
Use of the customer’s profile data:
The personal information provided is used for fulfilling the services request placed by customers. We may use the provided information to market our festival offers and new product launches. Our website has an option for you to opt-out of such intimations. The information will also be used to resolve disputes; troubleshoot problems; promoting safe service; measure interests of our products & services, Customize shopping/browsing experience; protect us against erroneous/fraudulent transactions, and other criminal activities, enforce the terms and conditions for shopping / use-age of the webpage and as described to you at the time of collection of such relevant information.
We identify and use your IP address to help diagnose problems and to administer our website/ server from time to time. Your IP address is used to identify you & to gather broad demographic information.
Cookies:
A "cookie" is a small piece of information stored by a server on a browser, so, it can be later read back (on being required). They are useful for enabling browsers to remember information specific to any given user. www.aardecraft.com places both permanent and temporary cookies in your computer's hard disk. Cookies do not contain any of your personally identifiable information.
Use and sharing of your personal information:
Personal information may be disclosed, if required to do so, by law or in the good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes and proceedings. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Measures:
We attempt to all times have stringent security measures to protect the loss, misuse, & alteration of our customer’s information under our control. Whenever a customer changes or accesses their account or their information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
For any clarification: Feel free to contact us at aardecraft@gmail.com